SPEAKERS & SESSIONS
Meet the Speaker: Cedrick Fulton
Session: Transition to Open Road Tolling
Cedrick Fulton, President, Bridges & Tunnels,
Cedrick is the President of the New York Metropolitan Transportation Authority’s (MTA) Bridges & Tunnels. As president, Cedrick is responsible for the operations, security, maintenance, design and engineering functions at nine bridge and tunnel facilities. MTA Bridges and Tunnels collects close to $2B in tolls each year. The toll revenue is critical in supporting the agency’s bridge and tunnel maintenance and operations as well as NYC’s vital transit network. Most recently, he successfully guided the agency’s transition from cash collection to cashless open road tolling (ORT) at all of its crossings. Over 840 thousand daily customers use the RFK Triboro, Henry Hudson, Marine Parkway Memorial, Bronx Whitestone, Throgs Neck, Verrazano-Narrows, and Cross Bay bridges, as well as the Queens Midtown and the Hugh L. Carey Tunnels. The transformation to ORT occurred over an aggressive ten and a half month period and has contributed significantly to enabling faster customer travel time and reducing congestion and emissions.
Prior to joining the MTA, Cedrick was a 25 year veteran of the Port Authority of New York and New Jersey. As the Director of the Tunnels, Bridges and Terminals department he was responsible for all of the Port Authority bridges, tunnels and bus terminals including the Lincoln and Holland Tunnels, the George Washington, Outerbridge Crossing, Goethals, and Bayonne bridges, as well as the Port Authority Bus Terminal and the George Washington Bridge Bus Station. Cedrick oversaw several mega construction projects including Raising the Bayonne Bridge ($1.6B) and building a new Goethals Bridge ($1.3B) via an innovative P3 procurement and delivery strategy. During his many years at the Port Authority, Cedrick managed the Port Authority’s 42nd Street Bus Terminal, the busiest bus terminal in the world with over 250,000 passengers, and 7,500 bus movements per day. Cedrick also worked in the Port Authority’s Aviation Department as the Assistant Director, Operations & Maintenance overseeing support functions related to operations and maintenance activities at JFK, LaGuardia, Newark and Teterboro airports.
In the early part of his career, Cedrick spent twelve years as a procurement professional at the NYC School Construction Authority, the NJ Division and of Building and Construction and the United States Air Force.
Cedrick has a law degree from Seton Hall Law School in Newark, New Jersey and a bachelor’s degree from the Saint Leo University in Saint Leo, Florida. Cedrick serves as a Board Director on the Transportation Operations Coordination Committee (TRANSCOM), and the International Bridge, Tunnel and Turnpike Association (IBTTA).
Transition to Open Road Tolling
The MTA’s bridges and tunnels are vital transportation links in NYC and the region, representing a vast investment in the MTA’s $1 trillion asset base. With so much at stake, MTA Bridges & Tunnels (B&T) has a core dual mission to provide transportation services for over 300 million customers each year and generate surplus revenues to subsidize mass transit operations. This means that “Every Crossing Counts” — as we focus on providing safe and reliable passage through our facilities for our customers and maintain our asset base in a State of Good Repair to ensure the structural integrity and performance of our bridges and tunnels today and for years to come.
Open Road Tolling (ORT) was recently completed and is operational at all MTA bridges and tunnels. The benefits thus far are significant – reduced travel time for our customers, keeping our facilities open 24/7 at peak performance and extending the useful life of our bridges and tunnels while preserving and maximizing our revenue stream through realized operating efficiencies. But after a successful implementation, the next steps are no less challenging as the organization gears up to transition its operations from cash toll collection to ORT. B&T is working on a cultural transformation to support its new operational model by aligning Enterprise Asset Management (EAM) principles with operational goals and the overall strategic vision for MTA B&T’s new business model for toll collection.
EAM principles guided ORT implementation efforts at B&T and will continue to provide a consistent, integrated approach to ensuring sustainability of the agency across all aspects of our business. Better asset management can revolutionize the way we do business — enabling us to be more efficient, effective and productive through better processes, data, systems, technologies, and training for our workforce to assume new and or improved roles. Therefore, moving forward, it is envisioned that the principles of enterprise asset management will live within B&T’s highest organizational priorities in the areas of Customer Service, Safety, and Revenue Protection.